SECURITY AND PRIVACY POLICY
- Company Name: MEDICALABS HEALTH TECHNOLOGIES RESEARCH DEVELOPMENT DESIGN PRODUCTION INDUSTRY AND TRADE LTD. CO.
- Address: 10016 Street No:40 Atatürk O.S.B., Çiğli, İzmir, Turkey
- Phone: +90 530 445 7090
- Email: [email protected]
- Tax Office / Number: Çiğli / 6141870716
1. General Information
This Privacy and Security Policy has been prepared by Noraashop, which provides services through noraashop.com, in order to explain the principles regarding the collection, use, storage, and protection of users’ personal data.
The Company undertakes to protect the confidentiality of user information, provide a secure shopping environment, and process personal data in compliance with applicable data protection laws (KVKK / GDPR).
2. Collection of Personal Data
When placing an order or creating an account on the Site, the following information may be requested:
- Name and surname
- Phone number
- Email address
- Delivery and billing addresses
- Payment information (card details are masked by the system and are not stored by the Company)
- IP address, cookies, and site usage data
The user provides this information voluntarily.
3. Purpose of Use of Personal Data
Collected personal data may be used for the following purposes:
- Processing, preparing, and delivering orders
- Executing payment transactions
- Managing user accounts
- Providing customer support services
- Sending product and campaign notifications (subject to user consent)
- Ensuring site security
- Fulfilling legal obligations
4. Protection of Personal Data
- User data is stored on secure servers in accordance with international security standards
- Personal data is not shared with third parties except:
- Shipping providers
- Payment service providers
- Official authorities when legally required
- Card information is not seen, stored, or processed by the Company. Payments are processed via secure SSL infrastructure provided by banks
5. Use of Cookies
The Site uses cookies to improve user experience. Users may manage or disable cookies via their browser settings.
Types of cookies used:
- Session cookies
- Analytical cookies
- Advertising and targeting cookies
- Preference cookies
6. Data Retention Period
Personal data is stored for the duration required by applicable laws and for the purposes of the service. After this period, data is securely deleted, destroyed, or anonymized.
7. User Rights (KVKK Article 11)
Users have the following rights by applying to the Company:
- To learn whether personal data is processed
- To request information regarding processed data
- To learn whether data is used for its intended purpose
- To request correction of incomplete or inaccurate data
- To request deletion of data within the scope of legislation
- To be informed about transfers to third parties
- To object to data processing
- To request compensation in case of damage
Applications can be made in writing or via registered email.
8. Security Measures
- SSL-encrypted connections
- Firewall and intrusion prevention systems
- Regular security checks and updates
- Data protection against unauthorized access
- Compliance with PCI-DSS standards for payment systems
9. Third-Party Links
The Site may contain links to third-party websites. The Company is not responsible for the privacy policies of these external sites.
10. Right to Make Changes
The Company reserves the right to update this Privacy Policy. Changes become effective once published on the Site.
11. Contact
For any questions regarding privacy and security: